Aftersales Management

Feature Description

Aftersales Management adds a dedicated aftersales process for new boats, allowing dealers to manage warranties, service requests, and all post-sale customer interactions within EliteBrokers. This ensures that every aspect of the customer journey is tracked and managed, from initial sale through to aftercare. The feature supports proactive service management, automates follow-up communications, and helps build long-term customer relationships by ensuring timely and effective support.

🔷 Important

This feature functionality is only available in version 2.0 or later of EliteBrokers.

Feature Screenshots

Business Uses

• Track warranty claims and service history for each boat.

• Automate follow-up communications for after-sales care.

• Enhance customer retention through proactive service management.

System/User Requirements