Inquiry Management and Automation

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Feature Description


Allows for the Automatic assignment and routing of sales inquiries to the appropriate broker or department based on criteria such as location, boat type, or inquiry type. This ensures that leads are handled quickly and by the most relevant team, reducing response times and improving the chances of conversion. The system also balances workloads and provides a clear audit trail for lead management, supporting efficient and effective sales operations.

🔷 Important

This feature functionality is only available in version 2.0 or later of EliteBrokers.

Business Uses


  • Reduce lead response times by directing inquiries to the right team.

  • Improve conversion rates through faster, targeted follow-up.

  • Balance workloads among brokers by automating lead distribution.

System/User Requirements


Requirement

Description

EliteBrokers Premium Licence

This feature requires you to have a EliteBrokers Premium licence assigned.

PowerApps Per App Plan

This feature requires you to have a Microsoft PowerApps Per App Plan assigned.