Opayo Payment Gateway Refunds

Feature Description

The Opayo Payment Gateway Refunds feature allows users of EliteParks and EliteMarinas to process refunds directly through the system for payments made via Opayo. This eliminates the need to access external portals, saving time and reducing complexity. Users can select a partial or full refund amount and view clear indicators showing whether a refund has been actioned and the amount refunded. The process is streamlined, secure, and fully integrated, helping ensure accurate financial records, improved efficiency, and better customer service. This feature supports prompt resolution of cancellations, overpayments, or booking amendments with minimal administrative effort.

🔷 Important

This feature functionality is only available in version 26.3 or later of EliteParks or EliteMarinas. View which version you are on in the Extension Management view within Business Central.

Feature Video

Feature Screenshots

Business Uses

• Booking Cancellations – Instantly refund payments through the system, improving customer service and speeding up resolution times.

• Overpayment Corrections – Easily manage and document partial refunds, maintaining financial accuracy and reducing manual reconciliation.

• Amendments or Downgrades – Offer fast, flexible refunds for booking changes, enhancing customer satisfaction and operational agility.

System/User Requirements