Buy Back & Park Leaver Refunds

Feature Description

The Buy Back & Park Leaver Refunds feature in EliteParks and EliteMarinas enables quick and accurate refund calculations for departing customers. By utilising pro rata rates tables, users can specify refund percentages for Site Fees, General Rates, and other Recurring Charges. A single click generates a credit memo, streamlining the entire process. This eliminates manual calculations, reduces administrative workload, and ensures consistency. Whether handling a unit Buy Back, or a customer moving off-site, this feature enhances operational efficiency and improves customer satisfaction. It also ensures compliance with refund policies across your holiday park or marina business.

🔷 Important

This feature functionality is only available in version 26.3 or later of EliteParks or EliteMarinas. View which version you are on in the Extension Management view within Business Central.

Feature Video

Feature Screenshots

Buy Back Card

Park Leaver Card

Refund Credit Memos

Pro Rata Setup

Credit Memo Example

Business Uses

• Buy Backs – Accurately and efficiently refund customers for unused fees during their agreement, helping to improve financial transparency and trust.

• Park Leavers – Easily manage Park Leavers by automating refund calculations, reducing errors and admin time required to process these types of deals.

• Finance Peace of Mind – By utlising percentages set against the Pro Rata Rates tables for Site Fees and General Rates, you can be assured the refund amounts will be calculated correctly and in accordance with your unit agreements.

System/User Requirements