Feature Description
The new Drain Down Factbox feature displays relevant owner details directly within the Drain Down Entries screen. This addition allows users to quickly view customer contact information without needing to navigate away from the entry streamlining communication and enhancing efficiency during drain down operations.
🔷 ImportantThis feature functionality is only available in version 26.0 or later of EliteParks or EliteMarinas. View which version you are on in the Extension Management view within Business Central.
Feature Screenshots
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Business Uses
Faster Customer Communication. Instantly accessing owner contact details reduces time spent searching for information, enabling quicker follow-ups regarding drain down services.
Improved Operational Efficiency. Centralising key information in one view minimises screen switching and supports a smoother workflow for service teams.
Enhanced Customer Service. Immediate access to the correct contact details helps ensure accurate, timely communication, improving customer satisfaction and trust.
System/User Requirements
Requirement | Description |
|---|---|
EliteParks/EliteMarinas Licence | This feature requires you to have an environment with a licenced version of EliteParks or EliteMarina’s on your tenant. |
Dynamics 365 Business Central Essential Licence | A Dynamics 365 User Licence is requrired to be able to use this feature, you will also require the necessary permissions for the system. |
Park Management Setup | This requires Drain Down setup within the Park Management Setup to utilise this feature. |